PAYMENT

We require a non-refundable deposit of 50% of your total in order to secure your booking. Until the deposit is received, we will not be able to confirm the booking.

 

The remainder (50%) of the total will be due 7 days prior to your event.

CANCELLATION POLICY
For cancellations made more than 48 hours in advance, we can use the 50% deposit towards a rescheduled event. If a cancellation is made less than 48 hours in advance, we will not be able to offer a refund. 

DAMAGE/LOSS POLICY
You are responsible for any loss, destruction, or damage of the items for any reason other than normal wear and tear. Normal wear and tear includes but is not limited to minor stains and/or surface scratches.
If you return an item damaged beyond normal wear and tear (e.g. a broken plate), then you agree to be charged for the price of replacing the product, up to $30 per one damaged item.

How far in advance do I need to book?
We ask that you book at least 10 days in advance of your event. 

How long is the rental period?
The rental is for one day/night. The package will be picked up after the event is over, or the morning after.

Do you accommodate last minute orders?
Absolutely! If we do not have a package booked at the time of your event, we will be happy to assist you.

Do I have to wash the items after the event?
We ask that you simply sweep away any food residue and pack everything back into the designated bags/boxes. We will do all the work after that!

Can I mix and match the items from different packages?
Our tablescapes are not customizable, meaning that you cannot substitute (for example) the plates from one package with others from another package.

Will you be adding new looks in the future?
Yes! As we see more interest and popularity in certain colours, styles, and themes, we will be adding tablescapes with time.